About Us

Core Values

At Lusso Home Designs, our objective is to metamorphose your living spaces into opulent sanctuaries where comfort, style, and functionality harmonize. We are your collaborators in bringing to life the home you've envisioned. Our fundamental principles mirror our pledge to serve you with integrity, excellence, and an unwavering commitment to quality apparent in every piece of furniture and home essential we offer.

1. Timeless Sophistication: Elegance forms the essence of our endeavors. The products we carry undergo meticulous design and curation, aiming to infuse your home with a touch of sophistication and refinement. We believe in the transformative power of beauty to enhance your living spaces.

2. Uncompromising Quality: Our standards for quality are unparalleled. Each item undergoes careful selection and is crafted using premium materials by the manufacturer, ensuring durability and longevity. Our dedication lies in providing products that withstand the test of time.

3. Unshakeable Integrity: Operating our business with steadfast integrity is our commitment. Honesty, transparency, and ethical practices are the pillars of our dealings with customers, suppliers, and our team. Building trust through every interaction is our credo.

4. Customer-Centric Approach: Your satisfaction is our paramount concern. We aim to make your shopping experience seamless and enjoyable. Our customer support team stands ready to assist you, and we highly value your feedback as we continuously strive to enhance our services.

5. Innovative Vision: Home design is a dynamic field, and we stand at its forefront. Remaining abreast of the latest trends and innovations allows us to present you with the most stylish and functional products. Anticipate the extraordinary at Lusso Home Designs.

6. Environmental Stewardship: Our commitment extends to preserving the beauty of our planet. Actively pursuing eco-friendly and sustainable materials and practices in our products, we are steadfast in minimizing our environmental footprint.

 

Mission Statement

1. Unwavering Commitment to Quality: Our dedication to delivering top-quality products remains steadfast. Each piece within our collection serves as a testament to our commitment to offering items that showcase craftsmanship. This commitment ensures not only the enhancement of your home's aesthetics but also guarantees enduring longevity.

2. Timeless Sophistication: Our offered products draw inspiration from timeless elegance. We firmly believe that genuine beauty resides in simplicity and sophistication. Every item in our selection is curated to impart a touch of refinement to every nook and cranny of your home.

3. Excellence Centered Around You: Your satisfaction propels us forward. We aspire to surpass your expectations in every interaction, ensuring that your experience with Lusso Home Designs stands unrivaled. Our dedicated support team is here to guide you on your journey to manifesting the home of your dreams.

4. Commitment to Sustainability and Responsibility: We are resolute in making environmentally responsible choices, consistently seeking sustainable materials and practices. Our dedication to the well-being of our planet is ingrained in the fabric of our business.

5. Innovation and Inspirational Design: We continually explore the forefront of home improvement, bringing forth the latest trends and innovations. Our objective is to inspire and assist you in realizing your vision for a beautiful and functional living space.

 

Founders: Nicolas Hoppe, Justin Hernandez, and Braden Threlkeld

Dear Esteemed Patrons and Dear Friends,

We extend our heartfelt welcome to Lusso Home Designs, a manifestation of our unwavering passion and dedication to the realm of home furnishings and decor. Let us take a moment to unveil the journey and vision that sparked the inception of Lusso Home Designs.

Several years ago, we embarked on a quest to procure the perfect furniture and home essentials for our own living spaces. In our pursuit, we sought items that would not only enhance the beauty of our homes but also authentically reflect our style and personality. To our revelation, we identified a void in the market—a gap that became the driving force behind the establishment of Lusso Home Designs.

The name "Lusso" encapsulates the very essence of luxury and sophistication, elements we aspire to infuse into every home. Our aim extends beyond merely providing furniture and home essentials; it is to offer you a lifestyle, a sanctuary, and a space that you will hold dear.

 

How Lusso Home Designs Started

Lusso Home Designs didn't originate as just another store; it emerged as a vision, a dream, and an ingrained passion devoted to transforming living spaces into enduring sanctuaries of luxury and comfort.

The inception of Lusso Home Designs was prompted by a straightforward realization: the realm of luxury home improvement wasn't solely about possessing exquisite pieces but encompassed the emotions these pieces evoked within our homes. It revolved around seamlessly merging aesthetics and functionality, offering people an opportunity to encounter the enchantment of refined living.

As founders, we found ourselves enchanted by the allure and influence of home improvement, yearning to share this fascination with the world. The process of crafting an inviting, opulent living space motivated us to explore the world of luxury home improvement, seeking out pieces radiating a distinctive charm and curating a collection that would stand as a testament to the art of living.

Lusso Home Designs emerged from the aspiration to provide more than just home improvement products; it aimed to offer a lifestyle. Every piece chosen for our collection underwent selection not just for visual appeal but also for craftsmanship and durability. Our journey was marked by meticulous choices, demanding that each piece meet our steadfast standards of quality and elegance.

What truly distinguishes Lusso Home Designs is our unwavering commitment to sustainability and community. We advocate for responsible choices and provide proper education to potential customers. We believe that initiating a long-term relationship with new customers begins by offering an exceptional buying experience that the customer can expect with every purchase.

From the initial stages of Lusso Home Designs to the present, our commitment to metamorphosing houses into homes remains resolute. We are privileged to share our journey with you and to be part of your quest to enhance your living spaces with luxury, comfort, and style.

Thank you for selecting Lusso Home Designs as your ally on this extraordinary journey. We eagerly anticipate serving you, sharing our enthusiasm for elegance and design, and assisting you in materializing the home of your dreams.

 

Company Goals

1. Unwavering Quality: Our primary objective is to provide you with top-notch home improvement products. We strive to be your go-to destination for superior quality, ensuring that every item we offer reflects craftsmanship, durability, and style.

2. Enduring Style: We are committed to capturing the enduring charm of home improvement. Our goal is to assist you in imbuing your living spaces with a touch of sophistication, ensuring that the allure of your home withstands the test of time.

3. Your Distinctive Vision: We acknowledge that your home is a manifestation of your uniqueness. Our goal is to inspire and equip you with the necessary tools and products to bring your vision to life. Your personal style serves as our guiding inspiration.

4. Sustainability and Responsibility: We comprehend the significance of responsible choices. Our goal is to actively seek eco-friendly materials and practices, minimizing our environmental impact. 

5. Customer Satisfaction: Above all, our goal is to ensure your contentment. We want your experience with Lusso Home Designs to be exceptional, from the moment you explore our offerings to the instant you integrate that perfect item into your home. Our customer-centric approach informs every interaction and decision.

6. Innovation: We aim to keep you at the forefront of home improvement trends. Our goal is to consistently explore the latest innovations, offering you fresh, creative ideas that inspire you to continually reimagine and enhance your living spaces."

 

How Our Customer Service Operates

Exceptional Customer Service - Your Voyage with Lusso Home Designs

At Lusso Home Designs, we firmly believe that outstanding customer service forms the bedrock of a truly gratifying shopping expedition. When you embark on your home design journey with us, anticipate nothing less than excellence in how we cater to your needs.

1. Tailored Guidance: Our customer service transcends mere transactions; it's about forging meaningful connections with you. Recognizing your home as an extension of your personality, we're here to assist you in expressing it. Our team provides personalized guidance and expert advice, ensuring every choice aligns with your unique style and requirements.

2. Swift Responsiveness: We highly value your time and recognize the significance of prompt assistance. Our commitment to swift responsiveness ensures that your queries, concerns, or requests are promptly addressed, offering you the peace of mind you deserve.

3. Knowledge and Expertise: Immersed in the realm of luxury home improvement, our team comprises not just sellers but passionate individuals well-versed in the intricacies of design, quality, and aesthetics. Leverage our knowledge and expertise to make well-informed decisions.

4. Transparency: Fundamental to our customer service are honesty and transparency. We furnish clear, accurate information about our products, pricing, and policies, fostering an environment where you can shop with confidence and trust.

5. Post-Purchase Assistance: Our commitment to you extends beyond the point of purchase. We provide post-purchase support to ensure your experience with our luxury furniture remains as exceptional as the moment you selected it. Should you have questions, concerns, or require assistance with assembly or maintenance, we are just a message or call away.

6. Feedback and Continuous Improvement: We advocate for an ongoing process of enhancement, and your feedback is invaluable in propelling our evolution. Actively seeking your thoughts and insights, we strive to make our service even better.

 

Our Team

We set the expectation for ourselves that we must provide our customers with the most effortless buying experience among all stores offering home improvement products. As we are here to assist you through the purchasing process, we will help you select the perfect fit for your needs with our extensive array of product options. Our team of experts is trained to know the ins and outs of all our inventory and will answer any questions you may have. If you have any questions, please do not hesitate to reach out to us so we can assist you promptly through any of our forms of contact (email, phone, live chat).

Email: support@lussohomedesigns.com

Phone: 305-686-8171

Live Chat: Click the chat icon on the bottom right side of our website. 

Our Attention To Quality

It is very important to us that we not only provide our customers with top-tier customer service but also offer them high-quality products that are built to last. Consequently, we have personally examined all the products we offer to ensure they meet the high-quality standards that we hold ourselves to. Each of our products has been hand-selected and deemed acceptable by our team to sell, as we believe it aligns with our company's goals. Before being shipped, all of our products are examined to confirm that the quality and craftsmanship are exemplary.

Shipping and Installation Services

We have partnered with freight companies that offer delivery straight to your door. In addition to this, we can offer installation services on particular products we provide. Reach out to our support team via email or call us to find out if the products you are interested in qualify for our installation service